Leamington Timber Windows, a part of our family-owned window company Sanford Group Ltd t/a Wandsworth Sash Windows, has built a reputation for manufacturing and installing quality products and delivering a high standard of customer service and satisfaction. Our reputation has been built from local customers who trust us and share our vision. Personal recommendations, the core source of our new business, have played a significant role in our company’s incredible growth in a relatively short time.
At Leamington Timber Windows, our commitment to quality assurance is matched only by our dedication to customer satisfaction. We understand that each customer has unique needs, and we strive to meet and exceed these needs in every project we undertake.
We pride ourselves on our commitment to providing high-quality products and services across all of our specialisms. Our products are designed specifically to suit our customers’ needs and to ensure their authenticity and excellence; we hand-make all windows, doors, and joinery in our workshop in Ringmer, East Sussex, and our new workshop in Harlow, Essex—an assurance that other companies cannot offer.
Our friendly and reliable team of expert joiners and carpenters holds a wealth of knowledge and experience that will seamlessly guide you through your project, from enquiry to installation and after-care advice. All of our staff are committed to ensuring a high-quality experience for each customer.
Our guarantee to you
Our commitment to quality is unwavering. Each of our products is meticulously handmade by us, ensuring the highest standards of quality. This is why we confidently offer assured product guarantees to our customers, providing you with the security you deserve.
We can guarantee that we will repair or replace any fault due to defective materials free of charge for labour and materials within the guarantee period for that product.
We have outlined our product guarantee timeframes below.
On result of your final balance, we commit to:
Wood products
Ironmongery
30-year guarantee period against rot on all timber products.
15-year guarantee period on general workmanship
including manufacture and installation.
2- year guarantee period for locking mechanisms, hinges and all metallic moving parts subject to regular maintenance by the customer. Cosmetic deterioration to handles, letter plates and door handles etc. due to general wear and tear are not covered by this guarantee.
Glass products
10-year guarantee period on standard low e glass sealed units that are supplied and fitted by which have suffered hermetical seal failure (misting between panes).
10-year (manufacturers) guarantee period on Slimlite (12mm units with a 7mm sightline) supplied and fitted by us which have suffered hermetical seal failure (misting between panes).
15- year (manufacturers) guarantee period on LandVac (8.3mm unit) supplied and fitted by us which have suffered hermetical seal failure (misting between panes).
Paint
Up to 8-year guarantee period on all white paint finishes using the standard LTW paint system.
Up to 4-year guarantee period on all non-white paint finishes using the standard LTW paint system.
Up to 3-year guarantee period on all non-standard LTW paint system finishes, such as Farrow & Ball or Dulux.
Using your guarantee
All our guarantees are provided in good faith. If you need to utilise your guarantee, a company representative will visit you to confirm the following:
1. Your claim is within the product guarantee period
2. Our product has not been misused, tampered with, or damaged. If deemed so, the guarantee will be invalidated, and any necessary work will be performed at a pre-arranged fee, payable before the work begins
Ensuring the longevity of your new joinery
It is vital to follow the maintenance guidelines for your new joinery products to ensure the longevity of your windows and doors. Regular, simple steps will ensure that your new windows and doors stand the test of time. It is essential to remember that if you do not follow the guidelines, your guarantee may be invalidated.
Please note:
All goods remain the property of Leamington Timber Windows until payment has been received in full and the banking process has cleared. Your product guarantee period will commence from receipt of the final balance. Materials that carry the benefit of a manufacturer’s guarantee can also be obtained from us on receipt of your final balance. Materials that fail due to faulty artistry will be repaired or replaced at our sole discretion.
Our bespoke products are not just products, they are a testament to our expertise. Handmade to the highest standards, they are proudly endorsed by our product guarantee assurances. Customers can feel secure when choosing Leamington Timber Windows for home improvement projects. If you have any further questions or queries regarding our product guarantees, please do not hesitate to call us on 01926 613286 or email enquiries@leamingtontimberwindows.co.uk.
Contact the Leamington Timber Windows’ team
Talk to us – we can help with your bespoke window, door and joinery requirements. You can call us on 01926 613286 or email enquiries@leamingtontimberwindows.co.uk.
London Showroom
Please feel free to pop into our showroom at 461-463 Fulham Rd, London SW6 1HL
The closest train station is Fulham Broadway (Zone 2)
Opening days: Monday to Friday
Opening time: 9am to 4pm
Parking: Metered parking is available on nearby Moore Park Road (SW6 2JB)
Let us know you are visiting by calling: 02079247303
